Terms of Service

Terms of Service

Last Updated: June 23, 2026

OVERVIEW

This website is operated by ScrubNest.

Throughout this website, the terms “ScrubNest,” “we,” “us,” and “our” refer to ScrubNest. ScrubNest provides this website, including its information, products, features, tools, and services, to users subject to these Terms of Service.

The terms “you,” “your,” and “customer” refer to any person who accesses this website, creates an account, submits information, or purchases a product from us.

By visiting https://scrubnest.us, using any part of the website, or purchasing a product from us, you agree to be bound by these Terms of Service and any policies referenced on the website, including our:

  • Privacy Policy

  • Shipping & Delivery Policy

  • Return & Refund Policy

  • Contact information

  • Other notices and policies published on the website

Please review these Terms carefully before accessing or using the website.

If you do not agree to these Terms, you should not use the website or purchase products from ScrubNest.

Nothing in these Terms is intended to exclude, restrict, or waive any consumer right or legal obligation that cannot lawfully be excluded, restricted, or waived.

1. Eligibility to Use the Website

By using this website, you represent that:

  • You have reached the age of majority in your state, province, territory, or country of residence; or

  • You are using the website with the permission and supervision of a parent or legal guardian; and

  • You have the legal capacity to enter into a binding agreement.

You may not use this website or purchase our products for an unlawful, fraudulent, abusive, or unauthorized purpose.

You are responsible for ensuring that your use of the website and products complies with the laws applicable to you.

2. Online Store Terms

ScrubNest operates as an online retail store specializing in:

  • Cleaning products

  • Cleaning tools

  • Household cleaning accessories

  • Cleaning brushes and scrubbers

  • Storage and organization products related to cleaning

  • Other home-maintenance products

Products are intended only for lawful household, personal, commercial, or professional use consistent with their product descriptions, labels, warnings, and instructions.

You may not purchase or use our products:

  • For illegal purposes

  • In a manner prohibited by the manufacturer

  • In violation of safety instructions

  • To harm people, animals, property, or the environment

  • To create or distribute prohibited chemical mixtures

  • To resell products in a misleading, altered, counterfeit, or unauthorized manner

A violation of these Terms may result in restriction or termination of access to the website, cancellation of an order, or other appropriate action.

3. General Conditions

We reserve the right to:

  • Refuse or limit service where reasonably necessary

  • Restrict quantities purchased by one customer, household, account, payment method, or address

  • Cancel orders suspected of fraud, abuse, resale manipulation, or unauthorized activity

  • Suspend or discontinue features of the website

  • Correct errors or inaccurate information

  • Protect our customers, store, service providers, and business operations

Any refusal, cancellation, or restriction will remain subject to applicable law.

You may not reproduce, duplicate, copy, sell, resell, exploit, reverse engineer, scrape, or misuse any part of the website or service without our prior written permission.

4. Account Information

Some website features may require customers to create an account.

You are responsible for:

  • Providing accurate and complete information

  • Keeping account information current

  • Maintaining the confidentiality of login credentials

  • Restricting access to your account and devices

  • Promptly notifying us of suspected unauthorized access

You are responsible for activity performed through your account unless applicable law provides otherwise.

We may suspend or terminate an account where we reasonably believe it has been used fraudulently, unlawfully, or in violation of these Terms.

5. Accuracy of Customer Information

You agree to provide current, complete, and accurate:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number, where requested

  • Payment information

  • Other information reasonably required to process an order

ScrubNest is not responsible for delays, failed delivery, additional charges, or other problems caused by incorrect, incomplete, outdated, or misleading information supplied by the customer.

The customer remains responsible for reviewing order information before submitting payment.

6. Product Information

We make reasonable efforts to provide accurate product:

  • Titles

  • Descriptions

  • Images

  • Measurements

  • Materials

  • Features

  • Compatibility information

  • Usage guidance

  • Safety information

  • Pricing

However, product information may contain errors, omissions, or differences resulting from:

  • Manufacturer changes

  • Packaging updates

  • Product improvements

  • Supplier information

  • Photography and lighting

  • Screen or device settings

  • Measurement methods

  • Inventory substitutions permitted by law and accepted by the customer

Product images are provided for general representation. Colors, packaging, labeling, accessories, and minor details may appear differently in person.

We do not guarantee that every image or color displayed on a customer’s screen will exactly match the physical product.

7. Cleaning Product Information and Safety

Customers must read and follow all:

  • Product labels

  • Ingredient information

  • Safety warnings

  • Manufacturer instructions

  • Dilution instructions

  • Storage instructions

  • Surface compatibility information

  • Disposal guidance

Cleaning products and tools may not be appropriate for every surface, material, person, animal, or environment.

Where appropriate, customers should test a product on a small, inconspicuous area before broader use.

Customers must not:

  • Mix cleaning products unless specifically permitted by the manufacturer

  • Use products for an unintended purpose

  • Remove or ignore warning labels

  • Use products in an unsafe or poorly ventilated area

  • Allow children or pets to access hazardous products

  • Use products after improper storage or visible deterioration

ScrubNest is not responsible for damage or injury resulting from misuse, improper mixing, failure to follow instructions, use on an incompatible surface, unauthorized alteration, negligent storage, or use contrary to product warnings, except where liability cannot legally be excluded.

8. Product Results and Performance

Cleaning results may vary depending on factors including:

  • Surface type

  • Material condition

  • Type and age of stain

  • Water quality

  • Application technique

  • Product quantity

  • Dilution

  • Storage condition

  • User experience

  • Maintenance history

Descriptions such as “effective,” “powerful,” “deep cleaning,” “easy to use,” or similar language describe the intended or typical product function and do not guarantee identical results in every situation.

Customer dissatisfaction based solely on scent preference, personal expectation, application technique, or results affected by improper use does not necessarily establish that a product is defective.

9. Prices and Currency

Product prices are displayed in the currency shown on the website or during checkout.

Prices may change without prior notice, subject to applicable law.

Prices generally do not include:

  • Shipping charges

  • Customs duties

  • Import taxes

  • Value-added taxes

  • Brokerage fees

  • Other government or carrier charges

unless expressly stated during checkout.

The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious errors.

10. Pricing and Listing Errors

We may correct errors involving:

  • Prices

  • Discounts

  • Product descriptions

  • Availability

  • Shipping charges

  • Promotional information

  • Product specifications

If an order was placed based on an obvious pricing, technical, typographical, or listing error, we may contact the customer and:

  • Offer the option to proceed at the corrected price

  • Modify the order with customer approval

  • Cancel the affected item or order

  • Issue an applicable refund

We will not intentionally use inaccurate pricing to mislead customers.

11. Promotions and Discount Codes

Promotions, coupons, discount codes, and special offers may be subject to additional conditions.

Unless otherwise stated:

  • Promotions cannot be combined

  • Discounts do not apply retroactively

  • Discounts have no cash value

  • Codes may be limited by product, customer, location, quantity, or date

  • Promotions may be modified or discontinued before an order is placed

  • Orders involving suspected promotional abuse may be reviewed or cancelled

Promotional terms displayed with a particular offer will control if they conflict with this general section.

12. Orders

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may review, accept, reject, limit, or cancel an order for reasons including:

  • Product unavailability

  • Payment failure

  • Pricing or listing errors

  • Address problems

  • Shipping restrictions

  • Suspected fraud

  • Unusual order quantities

  • Legal or regulatory restrictions

  • Safety concerns

  • Fulfillment limitations

A binding sale is generally formed when the order is accepted and submitted for fulfillment, subject to applicable law.

13. Order Quantity Limits and Resale

We may limit or cancel orders that appear to be placed by:

  • Dealers

  • Resellers

  • Distributors

  • Automated purchasing systems

  • Multiple accounts controlled by the same person

  • Customers attempting to evade quantity restrictions

ScrubNest products may not be resold using our trademarks, images, descriptions, or branding in a way that falsely suggests authorization, affiliation, sponsorship, or partnership.

14. Payments

Payments may be processed by independent payment service providers.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method

  • The payment information is accurate

  • Sufficient funds or credit are available

  • You authorize the applicable charges

We do not directly control payment provider systems, authorization decisions, processing times, holds, or financial institution delays.

Orders may be delayed or cancelled if payment authorization cannot be completed.

15. Fraud Prevention

We may use reasonable fraud-prevention and order-verification procedures.

We may request confirmation of:

  • Identity

  • Billing information

  • Delivery address

  • Payment authorization

  • Order details

  • Account ownership

Failure to provide reasonably requested verification may result in delay or cancellation.

We may disclose relevant order, payment, tracking, account, or communication records to payment providers, carriers, ecommerce platforms, insurers, or lawful authorities where reasonably necessary to investigate suspected fraud or respond to a dispute.

16. Shipping and Delivery

Order processing, shipping fees, delivery estimates, address responsibilities, tracking, international shipping, and missing package procedures are governed by our Shipping & Delivery Policy.

Delivery dates and transit times are estimates unless expressly identified as guaranteed.

ScrubNest may use independent:

  • Fulfillment providers

  • Suppliers

  • Shipping carriers

  • Postal services

  • Logistics companies

If we cannot ship an order within an applicable promised period, we will provide any delay notice, cancellation opportunity, or refund required by law.

17. Split Shipments and Fulfillment Locations

Products within one order may be shipped:

  • Separately

  • At different times

  • From different fulfillment locations

  • Through different carriers

Customers may receive multiple tracking numbers.

Separate delivery does not necessarily mean that an item is missing or that an additional standard shipping fee will be charged.

18. Returns, Refunds, and Exchanges

Returns, refunds, replacements, cancellations, and exchanges are governed by our Return & Refund Policy.

Submitting a request does not automatically guarantee approval.

Returned products may be inspected to determine whether they satisfy the applicable return requirements.

Nothing in our Return & Refund Policy limits a remedy that must be provided under applicable law.

19. Order Cancellations

Customers should submit cancellation requests as soon as possible.

We will attempt to review cancellation requests received before fulfillment begins, but cancellation is not guaranteed.

An order may no longer be cancelled after it has been:

  • Processed

  • Assigned to a fulfillment provider

  • Packaged

  • Assigned a shipping label

  • Shipped

If cancellation is unavailable, an eligible return may be requested after delivery under our Return & Refund Policy.

20. Third-Party Products and Manufacturers

Some products may be manufactured, packaged, stored, or fulfilled by independent third parties.

Product names, trademarks, manufacturer information, and specifications belonging to third parties remain the property of their respective owners.

Unless expressly stated, ScrubNest does not claim to be the manufacturer of every product sold through the website.

Third-party manufacturer warranties, where available, may be subject to separate terms established by the manufacturer.

21. Third-Party Services and Links

The website may include services or links provided by third parties, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Social media services

  • Advertising platforms

  • Manufacturer websites

  • External resources

We do not control and are not responsible for the content, security, availability, privacy practices, or conduct of independent third-party websites or services.

Accessing a third-party website is at the user’s own discretion and subject to that third party’s terms and policies.

22. Optional Tools

We may provide access to tools operated by third parties.

Such tools may be provided “as available” and subject to the terms of the relevant provider.

We do not guarantee that optional third-party tools will always be available, error-free, secure, or suitable for every purpose.

Use of an optional tool is voluntary.

23. Intellectual Property

The website and its content may include:

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Graphics

  • Photographs

  • Videos

  • Layouts

  • Designs

  • Icons

  • Software

  • Website code

These materials are owned by ScrubNest, licensed to us, or used with permission, and may be protected by copyright, trademark, and other intellectual property laws.

You may access the website for personal, non-commercial shopping purposes.

Without prior written permission, you may not:

  • Copy or reproduce website content

  • Republish product images or descriptions

  • Modify or create derivative works

  • Use our branding to imply affiliation

  • Scrape product data

  • Use content for competing commercial activity

  • Remove copyright or trademark notices

24. Reviews, Feedback, and User Content

Customers may be permitted to submit:

  • Reviews

  • Photographs

  • Videos

  • Comments

  • Suggestions

  • Questions

  • Other content

You represent that content you submit:

  • Is accurate to the best of your knowledge

  • Is based on a genuine experience where represented as a review

  • Does not violate another person’s rights

  • Is not unlawful, threatening, defamatory, deceptive, obscene, or fraudulent

  • Does not contain malware or malicious code

  • Does not disclose another person’s private information without permission

You retain ownership of your original content.

By submitting content to ScrubNest, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, translate, and distribute it for store operation, customer support, marketing, and promotional purposes, subject to applicable law and our Privacy Policy.

We may remove content that violates these Terms or applicable law.

25. Prohibited Activities

You may not use the website to:

  • Violate any applicable law

  • Commit fraud or identity theft

  • Submit false information

  • Infringe intellectual property rights

  • Harass, threaten, or harm another person

  • Upload viruses or malicious code

  • Interfere with website security

  • Attempt unauthorized access

  • Collect personal information without permission

  • Scrape or copy website data

  • Place fraudulent orders

  • Abuse returns, refunds, discounts, or chargebacks

  • Manipulate reviews or ratings

  • Impersonate ScrubNest or another person

  • Use automated systems to overload the website

  • Circumvent purchasing restrictions

We may suspend or terminate access where we reasonably believe prohibited activity has occurred.

26. Errors, Inaccuracies, and Omissions

The website may occasionally contain errors or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Availability

  • Shipping charges

  • Transit times

  • Product specifications

We may correct information, update content, or cancel affected orders where reasonably necessary.

We are not obligated to update every historical reference on the website unless required by law.

27. Website Availability

We do not guarantee that the website will always be:

  • Available

  • Uninterrupted

  • Error-free

  • Secure

  • Compatible with every device

  • Free from technical problems

We may suspend website access for maintenance, upgrades, security, operational, or legal reasons.

We are not responsible for temporary unavailability caused by circumstances outside our reasonable control, except where liability cannot lawfully be excluded.

28. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not make warranties beyond those:

  • Expressly stated on the website

  • Provided by the product manufacturer

  • Required by applicable law

We do not guarantee that:

  • Website access will be uninterrupted

  • All website information will always be error-free

  • Every product will meet every individual preference

  • Cleaning results will be identical in every situation

  • Third-party services will operate without interruption

Some laws do not permit certain warranty exclusions. In those jurisdictions, this section applies only to the maximum extent legally permitted.

Nothing in these Terms creates a written product warranty unless a warranty is expressly identified and provided as such. Written consumer-product warranties may be subject to federal disclosure requirements.

29. Limitation of Liability

To the maximum extent permitted by applicable law, ScrubNest and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

  • Use or inability to use the website

  • Loss of data

  • Loss of profits or business opportunity

  • Third-party website or service failures

  • Customer misuse of a product

  • Failure to follow product instructions

  • Unauthorized product modification

  • Events outside our reasonable control

Where liability cannot be completely excluded, ScrubNest’s liability will be limited to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for:

  • Fraud

  • Willful misconduct

  • Gross negligence where it cannot be limited

  • Personal injury or death where limitation is prohibited

  • Statutory consumer rights

  • Any other liability that cannot lawfully be excluded

30. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs arising from:

  • Your unlawful use of the website

  • Your material violation of these Terms

  • Your infringement of another person’s rights

  • Fraudulent activity performed through your account

  • Your misuse or unauthorized alteration of a product

This section does not require a consumer to indemnify ScrubNest for ScrubNest’s own unlawful conduct, negligence, or obligations that cannot legally be transferred.

31. Force Majeure

ScrubNest is not responsible for delay or failure caused by circumstances outside our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Fire or flood

  • War or civil unrest

  • Government action

  • Public health emergencies

  • Labor disputes

  • Carrier interruptions

  • Customs delays

  • Transportation shutdowns

  • Supply-chain disruptions

  • Utility or internet failures

  • Cyberattacks affecting third-party systems

This provision does not remove any customer notice, cancellation, refund, or other right required by applicable law.

32. Privacy

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

By using the website, you acknowledge that electronic communications and information may be processed by service providers needed to operate the store.

33. Electronic Communications

By contacting us, creating an account, or placing an order, you consent to receive transactional electronic communications relating to:

  • Order confirmation

  • Payment

  • Shipping

  • Delivery

  • Returns

  • Refunds

  • Customer support

  • Security

  • Policy or account notices

Marketing communications will be handled according to applicable law and our Privacy Policy.

Transactional messages may be sent even when a customer has opted out of promotional marketing.

34. Termination

We may suspend or terminate access to the website where a user materially violates these Terms, engages in suspected fraud, threatens website security, or uses the service unlawfully.

Obligations and liabilities arising before termination will continue where appropriate.

Provisions concerning intellectual property, payment, disclaimers, liability, user content, and disputes will survive termination to the extent necessary.

35. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted or separated from the remaining Terms.

The remaining provisions will continue in effect.

36. No Waiver

Failure by ScrubNest to enforce a provision on one occasion does not permanently waive the right to enforce that provision or another provision later.

Any waiver must be clear and legally valid.

37. Entire Agreement

These Terms and the policies referenced on the website constitute the agreement between the customer and ScrubNest regarding use of the website and purchase of products.

They replace prior website statements or communications concerning the same subject, except for express written agreements or rights that cannot legally be modified.

38. Governing Rules and Applicable Law

These Terms will be interpreted under the laws applicable to the relevant transaction, customer, and business operation.

Nothing in these Terms deprives a customer of mandatory consumer protections available under the laws that apply to them.

We do not designate a specific court, state, or country in these Terms because jurisdiction may depend on the parties, transaction, delivery destination, and applicable law.

39. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes in:

  • Products

  • Store operations

  • Technology

  • Service providers

  • Legal requirements

  • Business practices

The updated version will be published on the website with a revised Last Updated date.

Changes generally apply prospectively from the date they are published unless applicable law requires otherwise.

The Terms in effect when an order was placed will generally govern that order, except where a later change is legally required or provides additional customer rights.

40. Contact Information

Questions about these Terms of Service may be sent to:

ScrubNest Customer Support
Email: gutfurtludbet@gmail.com
Website: https://scrubnest.us

We aim to respond to most inquiries within 1–2 business days, Monday through Friday, excluding holidays.

Response times are estimates and are not guaranteed.