Privacy policy

Privacy Policy

Last Updated: June 23, 2026

ScrubNest operates this online store and website, including the information, content, features, tools, products, and services made available through https://scrubnest.us.

Throughout this Privacy Policy, the terms “ScrubNest,” “we,” “us,” and “our” refer to ScrubNest. The terms “you” and “your” refer to customers, website visitors, account holders, and other individuals who interact with our services.

ScrubNest is powered by Shopify, which provides the ecommerce technology used to operate our online store.

This Privacy Policy explains how we may collect, use, process, store, and disclose personal information when you:

  • Visit or browse our website

  • Create or use an account

  • Place or attempt to place an order

  • Communicate with customer support

  • Submit a review or other content

  • Subscribe to marketing communications

  • Interact with our advertisements

  • Otherwise use our website, products, or services

Please review this Privacy Policy carefully.

By using our website or providing personal information to us, you acknowledge that your information may be handled as described in this Privacy Policy, subject to your rights under applicable law.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will generally control for that issue.

1. Personal Information

For purposes of this Privacy Policy, personal information means information that identifies, relates to, describes, or can reasonably be linked with an individual or household.

Personal information does not generally include:

  • Anonymous information

  • Aggregated information

  • Information that has been lawfully de-identified

  • Publicly available information excluded under applicable law

The exact information we collect depends on how you interact with ScrubNest, the services you use, and the laws that apply to you.

2. Personal Information We May Collect

We may collect the following categories of personal information.

Contact Information

This may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Country or region

  • Information included in delivery instructions

Account Information

If account functionality is available, this may include:

  • Username

  • Password or encrypted login credentials

  • Account preferences

  • Saved addresses

  • Communication preferences

  • Account settings

  • Wishlist or saved-product information

Order and Transaction Information

This may include:

  • Products viewed

  • Products added to a cart

  • Products purchased

  • Order number

  • Purchase history

  • Return and refund history

  • Cancellation history

  • Discount codes used

  • Shipping method

  • Delivery status

  • Customer support history

Payment Information

Payment information may include:

  • Payment method

  • Billing details

  • Payment authorization status

  • Transaction amount

  • Payment confirmation

  • Partial payment-card information

  • Fraud-prevention information

Complete payment card information is generally processed by Shopify Payments, another payment provider, or the relevant financial institution rather than being directly stored by ScrubNest.

Communications

We may collect information you provide when you:

  • Contact customer support

  • Submit a privacy request

  • Request a return or refund

  • Report a damaged or missing product

  • Respond to a survey

  • Submit a review

  • Communicate through email or website forms

Device and Technical Information

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Internet service provider

  • Cookie identifiers

  • Advertising identifiers

  • Device identifiers

  • Network information

  • Approximate location derived from an IP address

Website Usage Information

This may include:

  • Pages visited

  • Products viewed

  • Search terms

  • Links clicked

  • Time spent on pages

  • Referring website

  • Cart activity

  • Checkout activity

  • Interaction with advertisements

  • Dates and times of website visits

Reviews and User Content

When you submit content, we may collect:

  • Review text

  • Ratings

  • Photographs

  • Videos

  • Comments

  • Questions

  • Display name

  • Other information included in the submission

Do not include unnecessary sensitive or confidential information in publicly visible reviews or comments.

3. Sources of Personal Information

We may collect personal information from the following sources.

Directly From You

For example, when you:

  • Place an order

  • Create an account

  • Complete a form

  • Contact customer support

  • Submit a review

  • Request a refund

  • Subscribe to emails

  • Exercise a privacy right

Automatically From Your Device

We may automatically collect information through:

  • Cookies

  • Pixels

  • Tags

  • Log files

  • Analytics technologies

  • Advertising technologies

  • Similar tracking methods

From Shopify and Service Providers

We may receive information from companies that help us operate our business, such as:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Fraud-prevention providers

  • Analytics providers

  • Advertising providers

  • Email and customer service providers

From Business Partners and Third Parties

Where permitted by law, we may receive information from:

  • Advertising partners

  • Social media platforms

  • Referral partners

  • Data and analytics providers

  • Publicly available sources

  • Other third parties with whom you interact

4. How We Use Personal Information

We may use personal information for the purposes described below.

Providing and Operating Our Services

We may use personal information to:

  • Operate our website

  • Display products

  • Maintain shopping cart functionality

  • Process orders

  • Process payments

  • Arrange fulfillment

  • Provide shipping and tracking

  • Process returns and refunds

  • Maintain customer accounts

  • Provide requested products and services

Customer Support

We may use personal information to:

  • Respond to questions

  • Verify orders

  • Investigate delivery issues

  • Review damaged-product claims

  • Process return requests

  • Resolve disputes

  • Maintain records of customer communications

Personalization and Store Improvement

We may use information to:

  • Remember preferences

  • Recommend products

  • Improve website navigation

  • Analyze customer interests

  • Understand store performance

  • Improve products and services

  • Diagnose technical problems

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails

  • Advertise products

  • Measure advertising performance

  • Show advertisements based on browsing activity

  • Create audiences for advertising platforms

  • Understand how customers respond to promotions

You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

Opting out of promotional communications does not prevent us from sending necessary transactional messages about orders, payments, security, shipping, returns, or customer support.

Security and Fraud Prevention

We may use information to:

  • Authenticate accounts

  • Verify payments

  • Prevent fraudulent orders

  • Detect unauthorized activity

  • Protect customers

  • Protect the website

  • Investigate policy violations

  • Enforce our Terms of Service

  • Maintain business and transaction security

Legal and Compliance Purposes

We may use information to:

  • Comply with applicable laws

  • Respond to valid legal requests

  • Maintain tax and accounting records

  • Respond to regulatory authorities

  • Establish or defend legal claims

  • Investigate disputes

  • Enforce contracts and policies

  • Protect our rights and the rights of others

5. Legal Bases for Processing

Where laws such as the European Union or United Kingdom data protection laws apply, we may process personal information under one or more of the following legal bases:

Contractual Necessity

Processing may be necessary to:

  • Process an order

  • Receive payment

  • Arrange delivery

  • Provide customer support

  • Process a return or refund

Legitimate Interests

We may process information for legitimate business purposes such as:

  • Improving our store

  • Preventing fraud

  • Securing our services

  • Understanding website use

  • Providing customer support

  • Marketing our products

We will consider your rights and interests when relying on legitimate interests.

Consent

We may rely on consent for certain:

  • Marketing communications

  • Advertising cookies

  • Tracking technologies

  • Optional website features

Where processing is based on consent, you may withdraw that consent where permitted by law.

Legal Obligations

We may process information when necessary to comply with:

  • Tax requirements

  • Accounting obligations

  • Consumer protection laws

  • Fraud-prevention requirements

  • Court orders

  • Other legal obligations

6. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary for legitimate business purposes.

Shopify

Our store is hosted and supported by Shopify.

Information submitted through our store may be processed by Shopify to provide:

  • Website hosting

  • Checkout

  • Payment functions

  • Store administration

  • Security

  • Analytics

  • Ecommerce features

  • Customer privacy features

Shopify may process information in accordance with its own privacy policies.

Payment Providers

We may disclose information to payment processors, banks, card networks, and financial institutions to:

  • Process payments

  • Confirm transactions

  • Prevent fraud

  • Process refunds

  • Respond to payment disputes

Fulfillment and Shipping Providers

We may disclose information such as your name, shipping address, telephone number, email address, and order details to:

  • Suppliers

  • Fulfillment centers

  • Shipping carriers

  • Postal services

  • Logistics providers

This information is used to prepare, ship, track, and deliver orders.

Technology and Business Service Providers

We may use providers for:

  • Website hosting

  • Cloud storage

  • Customer support

  • Email delivery

  • Data analytics

  • Fraud detection

  • Website security

  • Technical maintenance

  • Review management

  • Marketing automation

These providers may process personal information on our behalf or for their own legally permitted purposes.

Advertising and Marketing Partners

We may disclose or make available certain identifiers, browsing information, or purchase-related information to advertising and marketing providers.

Depending on applicable law, this activity may be considered:

  • A sale of personal information

  • Sharing of personal information

  • Targeted advertising

  • Cross-context behavioral advertising

Eligible users may be able to opt out as described in our Your Privacy Choices page.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, warrant, or court order

  • Respond to a lawful government request

  • Protect the security of our website

  • Prevent fraud or illegal activity

  • Protect customers or the public

  • Establish or defend legal claims

  • Enforce our policies

Business Transactions

Personal information may be disclosed or transferred in connection with:

  • A merger

  • Acquisition

  • Sale of assets

  • Financing

  • Reorganization

  • Bankruptcy

  • Change in business ownership

The recipient may continue to process information subject to applicable law and the relevant privacy notice.

7. Sale, Sharing, and Targeted Advertising

ScrubNest does not sell personal information in exchange for money in the ordinary meaning of the word “sell.”

However, our use of certain advertising, analytics, cookie, and tracking services may be legally considered a sale, sharing, or targeted advertising under some U.S. state privacy laws.

Depending on where you live, you may have the right to opt out of:

  • Sale of personal information

  • Sharing of personal information

  • Targeted advertising

  • Cross-context behavioral advertising

  • Certain profiling activities

Instructions for exercising these choices are available on our Your Privacy Choices page or by contacting:

gutfurtludbet@gmail.com

Use the subject line:

Privacy Choices Request

8. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies.

These technologies may include:

  • Essential cookies

  • Functional cookies

  • Performance cookies

  • Analytics cookies

  • Advertising cookies

  • Social media technologies

Essential Cookies

Essential cookies may be used to:

  • Maintain shopping cart functions

  • Enable checkout

  • Maintain account sessions

  • Process payments

  • Prevent fraud

  • Maintain security

Disabling essential cookies may prevent parts of the website from working properly.

Analytics Cookies

Analytics technologies may help us understand:

  • Website traffic

  • Product views

  • Customer navigation

  • Website errors

  • Advertising effectiveness

  • General store performance

Advertising Cookies

Advertising technologies may be used to:

  • Personalize advertisements

  • Measure campaigns

  • Limit repeated advertisements

  • Understand advertisement interaction

  • Create advertising audiences

Where required, we will request consent or provide an opt-out method.

9. Cookie Preferences

Depending on your location, you may be able to manage cookies by:

  • Using our website cookie preference tool

  • Adjusting your browser settings

  • Deleting cookies

  • Blocking third-party cookies

  • Enabling Global Privacy Control

  • Adjusting settings with an advertising provider

Cookie selections may be limited to the browser or device on which the preference was made.

You may need to repeat your selection if you:

  • Clear cookies

  • Change devices

  • Change browsers

  • Use private browsing

  • Reset browser settings

10. Global Privacy Control

Where required by applicable law and technically recognized by our website, we may treat a valid Global Privacy Control, or GPC, signal as a request to opt out of eligible sale, sharing, or targeted advertising activities.

A GPC signal may apply only to the browser and device transmitting the signal.

We may not be able to connect a browser-based signal to a customer account unless the signal or Shopify functionality allows the connection.

11. Relationship With Shopify

Shopify provides the ecommerce infrastructure used by ScrubNest.

Shopify may collect and process personal information about your interactions with our store to:

  • Provide the Shopify platform

  • Maintain checkout functionality

  • Process payments

  • Provide security

  • Improve Shopify services

  • Support advertising or analytics features

  • Provide other merchant and consumer services

Information submitted through ScrubNest may be transferred to Shopify and its service providers in countries other than your country of residence.

In some circumstances, Shopify may independently determine how and why it processes certain personal information.

Requests concerning information controlled directly by Shopify may need to be submitted through Shopify’s privacy portal.

12. Third-Party Websites and Services

Our website may contain links, integrations, or features provided by third parties.

ScrubNest does not control the privacy, security, accuracy, or conduct of independent third-party websites.

When you access a third-party website or service, its own:

  • Privacy policy

  • Cookie policy

  • Security practices

  • Terms of service

will generally apply.

Our inclusion of a third-party link does not necessarily mean that we endorse the third party or accept responsibility for its activities.

13. Social Media

If you interact with ScrubNest through a social media platform, that platform may collect information about you independently.

Information posted publicly or semi-publicly on social media may be visible to:

  • Other users

  • The social media provider

  • ScrubNest

  • Search engines

  • Other third parties

You should review the privacy settings and policies of the relevant social media platform.

14. Children’s Personal Information

ScrubNest is not intended for children who are not legally permitted to enter into online purchases or provide personal information without parental or guardian authorization.

We do not knowingly collect personal information from children in violation of applicable law.

We do not knowingly sell or share the personal information of individuals under 16 where prohibited by law.

If you believe a child has provided personal information without appropriate authorization, contact:

gutfurtludbet@gmail.com

We will review the request and take appropriate action where required.

15. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no website, database, network, payment system, or electronic transmission method is completely secure.

Therefore, we cannot guarantee absolute or perfect security.

You are responsible for:

  • Keeping account credentials confidential

  • Using a strong password

  • Restricting access to your device

  • Logging out of shared devices

  • Notifying us of suspected unauthorized account activity

Do not send complete payment card numbers, passwords, government identification documents, or other unnecessary sensitive information through ordinary email.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Whether you maintain an account

  • Whether an order remains active

  • Customer service needs

  • Return and refund periods

  • Fraud-prevention requirements

  • Tax and accounting obligations

  • Legal requirements

  • Contract enforcement

  • Dispute resolution

  • Litigation or regulatory holds

We may retain certain transaction information even after an account deletion request when necessary to comply with legal, accounting, fraud-prevention, or dispute-resolution obligations.

When information is no longer reasonably needed, we may delete, anonymize, aggregate, or securely dispose of it.

17. International Data Transfers

ScrubNest, Shopify, and our service providers may process and store personal information outside your country of residence.

Countries receiving information may have different privacy laws from your country.

Where required by applicable law, international data transfers may rely on safeguards such as:

  • Standard contractual clauses

  • Data transfer agreements

  • Adequacy decisions

  • Other legally recognized transfer mechanisms

The location of processing may depend on the service provider, customer location, fulfillment provider, and technical infrastructure involved.

18. Your Privacy Rights

Depending on where you live and the laws that apply, you may have some or all of the following rights.

Right to Know or Access

You may have the right to request information about:

  • Personal information we collected

  • Sources of personal information

  • Purposes for collection

  • Categories of third parties receiving information

  • Specific information held about you

Right to Delete

You may have the right to request deletion of eligible personal information.

We may retain information where permitted or required for purposes such as:

  • Completing transactions

  • Maintaining financial records

  • Preventing fraud

  • Complying with law

  • Resolving disputes

  • Protecting security

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable and usable format.

Right to Opt Out

You may have the right to opt out of:

  • Sale of personal information

  • Sharing of personal information

  • Targeted advertising

  • Certain profiling activities

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw consent.

Withdrawal does not necessarily affect processing that occurred lawfully before consent was withdrawn.

Right to Restrict or Object

In some jurisdictions, you may have the right to:

  • Object to processing

  • Restrict processing

  • Object to direct marketing

  • Request review of certain automated decisions

Right to Appeal

Residents of certain jurisdictions may have the right to appeal a decision concerning a privacy request.

Right to Lodge a Complaint

You may have the right to submit a complaint to a local privacy or data protection authority.

19. Exercising Your Privacy Rights

To exercise an applicable privacy right, contact:

Email: gutfurtludbet@gmail.com

Use the subject line:

Privacy Request

Please include:

  • Your full name

  • Your email address

  • Your state or country of residence

  • The type of request

  • Relevant order or account details

  • Information reasonably necessary to locate your records

Do not send unnecessary sensitive information.

We will respond within the timeframe required by applicable law.

Rights are not absolute. We may deny or limit a request when permitted by law.

20. Identity Verification

Before fulfilling certain privacy requests, we may need to verify your identity.

Verification may involve confirming:

  • Email address

  • Account information

  • Order details

  • Billing or shipping information

  • Recent interactions with ScrubNest

  • Other information already associated with your records

We will request only information reasonably necessary for verification.

If we cannot reasonably verify your identity or authority, we may be unable to fulfill the request.

21. Authorized Agents

Where permitted by law, you may authorize another person to submit a privacy request on your behalf.

We may request:

  • Signed authorization

  • Proof of the agent’s identity

  • Evidence of legal authority

  • Direct confirmation from you

We may refuse an agent request when sufficient authorization or verification is not provided.

22. Non-Discrimination

Where prohibited by applicable law, ScrubNest will not unlawfully discriminate against you because you exercised a privacy right.

We will not unlawfully:

  • Deny products or services

  • Charge a different price

  • Provide a materially different level of service

solely because you submitted a valid privacy request.

We may offer lawful promotions or financial incentives where properly disclosed and permitted.

23. Marketing Communications

You may unsubscribe from promotional emails by:

  • Selecting the unsubscribe link in the email

  • Adjusting available account preferences

  • Contacting us

After unsubscribing, you may still receive non-promotional communications such as:

  • Order confirmations

  • Shipping updates

  • Payment notices

  • Security alerts

  • Return or refund updates

  • Customer service responses

  • Policy or account notices

24. Do Not Track Signals

Some browsers provide a Do Not Track signal.

Because there is not always a uniform technical or legal standard for these signals, our website may not respond to every Do Not Track signal.

Where legally required, we may recognize supported privacy preference signals such as Global Privacy Control.

25. Privacy Complaints and Appeals

If you have a concern about how we process personal information, contact:

gutfurtludbet@gmail.com

Use the subject line:

Privacy Complaint

Please explain the issue and provide relevant details.

If your jurisdiction provides a right to appeal a privacy decision, use the subject line:

Privacy Request Appeal

We will review eligible complaints and appeals in accordance with applicable law.

26. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we may:

  • Investigate the incident

  • Take steps to limit harm

  • Work with Shopify or service providers

  • Notify affected individuals

  • Notify regulatory or law enforcement authorities

Notifications will be provided where and when required by applicable law.

27. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our products

  • Business operations

  • Website technology

  • Shopify services

  • Service providers

  • Legal requirements

  • Privacy practices

The revised policy will be published on this page with an updated Last Updated date.

Where required, we may provide additional notice of material changes.

The updated policy generally applies from the date it is published unless applicable law requires otherwise.

28. Contact Information

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:

ScrubNest Privacy Support

Email: gutfurtludbet@gmail.com
Website: https://scrubnest.us
Business Type: Online Retail Store
Primary Product Category: Cleaning Products, Cleaning Tools, and Household Cleaning Accessories

We aim to respond within a reasonable period and within any period required by applicable law.

Response times may vary depending on:

  • The type of request

  • Verification requirements

  • The complexity of the matter

  • Applicable legal requirements

29. Important Notice

This Privacy Policy describes ScrubNest’s general privacy practices.

It does not create privacy rights beyond those provided by applicable law.

Nothing in this Privacy Policy is intended to exclude, restrict, or waive any privacy right or legal obligation that cannot lawfully be excluded, restricted, or waived.